Client Onboarding and Appointment

1. Contact us

A short phone call (+43 316 72 22 95) or an e-mail (office@lsr.at) is sufficient. We also pleased to receive inquiries through our contact form. In a free initial consultation, we will check whether we can support you. If necessary, we will first ask you - without obligation - for further information.

2. Initial assessment & strategy

You will receive a non-binding, legally profound initial assessment. We clarify responsibilities, prospects of success and the cost risk. Without exception, this is done in a letter of engagement in which we outline the facts communicated to us, explain the potential for a successful outcome and provide you with detailed information on the type and method of billing.

3. Acceptance of mandate & performance

A mandate only is established upon transmission of an express instruction by signing our letter of mandate. Before that, you do not have to expect any costs. We then implement your concerns efficiently - digitally, in person or on site. Whether contract negotiations, filing a lawsuit or expert opinions: You stay informed on an ongoing basis.

4. Billing

We work based on the Lawyers' Fees Act (RATG), the Autonomous Fee Criteria (AHK), or an hourly rate. You will receive a transparent cost estimate in advance. We generally invoice a case only after its completion. For cases that are expected to take a longer period, we reserve the right to request either an advance payment or to issue partial invoices.

At the client's request and in the interest of transparent and continuous information about fees, we also invoice at mutually acceptable, reasonable intervals (monthly, quarterly, annually) to provide an overview of the costs incurred. If necessary, we also bill directly through liability insurance or legal expenses insurance.

Make a non-binding enquiry now

LSR – Attorney at Law Dr. Stefan Lausegger LLM

Nikolaiplatz 4, A-8020 Graz

Phone: +43 316 722295

Fax: +43 316 269770 70

E-mail: office@lsr.at

If you have already received service of process from courts or authorities, or wish to send us other relevant documents for your request, please upload them directly here; we will treat these documents confidentially in accordance with our privacy policy.